“I originally contacted Rachel because I knew Assessment and Rating was on the horizon, but I wasn't sure whether my service was truly showcasing the quality of what I was doing each day. Like many Family Day Care educators, I was so busy caring for children that I struggled to step back and view my service through a professional lens.
Rachel's audit was incredibly thorough and gave me a completely different perspective. She helped me identify strengths I hadn't recognised, highlighted areas for improvement, and showed me practical ways to better demonstrate the quality practices already happening within my service.
What I appreciated most was that Rachel didn't provide a generic checklist. Her recommendations were personalised, realistic, and tailored specifically to my environment, philosophy, and way of working.
Following the audit, I felt far more prepared, organised, and confident. The process helped me move from feeling anxious about being assessed to feeling proud of what I had created. Rachel's experience, attention to detail, and understanding of Family Day Care made the entire experience invaluable.”